Support

Moireloop for macOS

A question, a problem, an idea for a wallpaper? Write to us: contact@moireloop.com. We usually reply within 48 hours.

The wallpaper doesn't show

Make sure Moireloop is running (icon in the menu bar). Quitting the app removes the live wallpaper; closing the window doesn't.

The wallpaper pauses

That's on purpose: Moireloop pauses when the desktop is hidden, asleep or on low battery. Settings › Energy saving to change this.

Open Moireloop at login

Settings › General › “Open Moireloop at login”.

Multiple displays

Settings › General › “Same wallpaper on all displays”: turn it off to pick one per display.

My wallpaper doesn't follow my music

Check Settings › Music › “Wallpaper follows your music”. It works with the Spotify and Music (Apple Music) apps installed on your Mac, not with their web players. The wallpaper changes as soon as a song plays and comes back 20 s after it stops.

Restore purchases

On a new Mac, open Settings › Purchases › “Restore purchases” with the same Apple ID.

Refunds

Refunds are handled by Apple: reportaproblem.apple.com.